Many Geneva residents experience a familiar pattern:
- Symptoms begin
- A first visit results in tests or imaging
- Follow-up is delayed by scheduling, referrals, or waiting on results
- The condition worsens before the correct diagnosis is made
The difference between a claim and a dead end frequently comes down to one thing: whether the medical record shows decision points—for example, abnormal findings that should have triggered faster follow-up, escalation, or clearer communication.
Because records are often fragmented, your attorney’s first job is to build a clean chronology from the documents you already have (and request what’s missing). That chronology is what experts and insurers focus on.


