In the Valley, many people get care in more than one place: a primary care office, an urgent care clinic, an imaging center, an ER, then follow-up with a specialist. Diagnostic delay often happens at the handoffs—when:
- abnormal imaging or lab results aren’t acted on promptly,
- follow-up appointments aren’t scheduled or communicated clearly,
- referrals are made but not tracked,
- symptoms persist and reassessment doesn’t happen the way it should.
If you were told to “watch and wait,” “come back if it worsens,” or that your results looked fine—then later learned the diagnosis should have been made earlier—those communication and follow-up gaps can be central to a claim.


