In Martinsburg-area facilities, claims often turn on whether the resident’s care needs were recognized early and supported consistently—especially when residents have conditions like dementia, swallowing difficulties, mobility limits, or medication side effects that can reduce appetite and thirst.
Many families tell us the same story:
- They saw the decline begin gradually (less interest in meals, fewer “good days,” slower healing)
- Staff responses seemed routine or delayed
- The chart showed “encouraged” intake, but the resident’s condition kept worsening
That disconnect—between what was documented and what was observed clinically—is where a neglect case can take shape.


