Before anything else, focus on the resident’s health. Then begin protecting your ability to investigate.
1) Ask for an immediate medical check and clarification
- Request the current diagnosis and what the facility believes is causing the decline.
- Ask whether dehydration/malnutrition is suspected and what hydration/nutrition interventions are being implemented.
2) Start a “care change” log Write down dates and specifics while they’re fresh—especially:
- When you first noticed reduced intake, sleepiness, dizziness, or confusion
- Whether staff assisted with meals/fluids or simply encouraged
- Any missed meals, supplement changes, or “we’ll watch it” responses
3) Request records early (don’t wait for a crisis) Ask the facility for copies of the resident’s relevant documentation, such as:
- weights and trends
- intake/output records and dietary logs
- care plans and revisions
- lab results related to nutrition/hydration
A lawyer can help you request the right documents and preserve what the facility has.


