In Andover, many people drive familiar routes daily—commuting patterns, school schedules, and quick trips can make a crash feel especially shocking because you were doing what you normally do.
When a defective part is involved, insurance adjusters may point to other causes, such as:
- lack of maintenance or “wear and tear”
- improper installation after a prior repair
- driver error or road conditions
- an unrelated system failure that “just happened”
Your job is not to prove legal fault. Your job is to preserve facts while they’re still provable. A lawyer’s job is to translate those facts into a product-defect theory that makes sense to the insurance company and, if needed, the court.


