After a crash where the airbag may have malfunctioned, your priorities should be (1) medical care and (2) preserving proof.
- Get checked promptly (even if you think you’re “okay”). Some injuries from restraint failures—such as facial trauma, hearing issues, or burns—may not fully show up right away.
- Request the crash report and keep your case number. Columbia crash investigations often rely heavily on documented facts from the scene.
- Save repair and inspection paperwork. If the vehicle was taken to a shop for airbag-related repairs, those invoices and notes can matter.
- Write down what you remember while it’s fresh. Where were you seated? Did the airbag fail to deploy? Did it deploy with unusual force? Did you notice warning lights after the crash?
If you’re contacted by insurance soon after the incident, avoid giving detailed recorded statements before you understand how your injuries and the restraint system are being evaluated.


