The most valuable time is right after the accident—before details get blurred and before photos, logs, and witness memories change.
**Focus on: **
- Medical care first. Follow treatment recommendations and keep records of symptoms, restrictions, and follow-ups.
- Preserve site evidence while it’s still there. If you can do so safely, capture photos/video of the hazard, the area layout, signage/barriers, and anything related to traffic control (cones, flaggers, detours).
- Write down what you remember. Include the date/time, weather/lighting, where you were, what you were doing, and what you saw others do.
- Be careful with statements. Early conversations with an insurer or site representative can affect how the claim is framed.
If you’re unsure what to say or what to preserve, get guidance before you respond to requests for recorded statements.


