Injury claims don’t rise or fall on the injury alone; they rise or fall on proof. For burn victims, proof usually means:
- Hospital and follow-up records showing burn depth, location, and treatment course
- Photographs taken during care (and consistent updates afterward)
- Treatment for complications such as infection, nerve pain, or restricted movement
- Records showing time off work or limitations that forced job changes
Charleston-area claimants may face delays when records come from multiple providers (ER, burn/wound specialists, physical or occupational therapy). An AI tool can’t account for those gaps—or for how important continuity is when the insurer questions severity or causation.


