In North Carolina, insurance companies generally evaluate burn claims based on evidence of:
- What happened (incident reports, photos, witness statements, and any available video)
- What injuries you actually sustained (ER records, operative notes, wound care documentation)
- What treatment was required (procedures, follow-ups, therapy, medications)
- How your life changed (lost work time, modified duties, daily limitations)
An AI estimate may group your answers into categories, but real settlement negotiations turn on documentation and consistency. If your burn required grafting, ongoing wound care, scar management, or therapy for hand/arm limitations, the value conversation shifts quickly.


