In burn cases, value is rarely determined by the incident alone. It’s determined by what can be proven:
- Medical findings that match the burn mechanism (thermal, chemical, electrical, or fire-related)
- Treatment records that show the severity and progression (not just the first visit)
- Evidence of functional limitations—things like reduced hand mobility, hypersensitivity, or restrictions on daily activities
Because California law requires insurers and claimants to deal with causation and damages through evidence, a tool that only asks a few questions can’t account for gaps that adjusters may challenge.
What to know: In El Cajon, many claims involve injuries that affect routines—driving to medical appointments, returning to physically demanding jobs, or managing childcare while healing. Those real-life impacts should be documented, not just mentioned.


