The first decisions after a crash can strongly affect what an adjuster believes—and what your case can prove later.
Focus on these steps first:
- Get medical care promptly (urgent evaluation if you hit your head, lost consciousness, or have worsening symptoms).
- Preserve the scene evidence when it’s safe:
- photos of bike and vehicle damage
- street conditions (potholes, debris, lane markings, signage)
- traffic controls and lighting conditions
- any visible injuries
- Write down a timeline while it’s fresh—who arrived, what was said, what you remember about turns, speed, and lane position.
- Be careful with recorded statements. In California, insurer questions can be used to narrow fault or argue injuries weren’t caused by the crash.
If you’re wondering whether you should “just answer the questions,” the safer approach is to collect your documentation first and then get legal guidance on what to say and when.


