In West Point, many families are juggling commuting and limited visiting windows, which makes early warning signs easy to miss. If you notice any of the following, treat it as urgent and ask for documentation right away:
- Redness or discoloration that doesn’t fade after repositioning
- Open sores, blisters, or scabs over the tailbone, hips, heels, or shoulder blades
- Worsening skin breakdown after staff report “it’s improving”
- Increased pain, odor, drainage, or fever (possible infection)
- New mobility issues or changes in transfer/assistance routines
Facilities should respond quickly with proper skin assessments, wound care, and updated care plans. When they don’t, the timeline can become central to proving that preventable harm occurred.


