In many neglect cases, the timeline is the key. Families in Hanover often describe a pattern like this: an initial “minor redness” note appears, then the next skin assessment shows deterioration—despite ongoing residency at the facility.
Pressure ulcers are not a normal expectation of aging. They are typically preventable when caregivers follow a resident-specific protocol. Facilities are expected to identify risk factors (limited mobility, impaired sensation, incontinence, poor nutrition), document skin checks, reposition on schedule, and escalate to wound care promptly.
Ask yourself:
- Did staff document regular skin checks and turning?
- Were early warning signs acted on quickly?
- Does the record show a care plan that matched the resident’s risk level?
- Were you notified when the condition changed?


