Many families in the Charlotte-area—including Matthews—can be away from the facility for long stretches due to commuting patterns and day-to-day obligations. That means you may only see the problem once it has progressed: redness that looked minor has turned into an open wound; a “small spot” becomes an infection; or a dressing change happens without clear explanation.
Legally, that timing matters. Defense teams often argue the ulcer was unavoidable or that it resulted from the resident’s condition. Your case is stronger when the timeline shows:
- The resident’s skin status when they arrived or when risk was first identified
- When staff documented (or failed to document) skin checks
- How quickly wound care and escalation occurred after warning signs
- Whether repositioning and mobility assistance matched the resident’s care plan


