In smaller communities like Ottawa, families may rely on a mix of in-facility care and outside specialists—wound care visits, therapy schedules, and follow-up appointments. That can create gaps in communication, especially when:
- a resident is transported frequently and the facility doesn’t document skin checks before/after transfers;
- staffing shortages affect scheduled repositioning;
- wound progression is noted, but treatment changes aren’t made quickly enough;
- family reports concerns, but skin assessments and care-plan updates don’t reflect what’s actually happening.
Pressure ulcers can progress from redness to deeper tissue injury faster than many people expect. The timeline matters.


