If you suspect your loved one’s bedsores were preventable, start building a record immediately. In practice, the strongest cases are often supported by consistent details from the earliest days—before explanations harden into “that’s just how they are.”
Consider collecting:
- Dates and timing: When you first saw redness, when it worsened, and when staff acknowledged the issue.
- Photographs (if allowed by the facility and consistent with privacy rules): Even simple images can help show progression.
- Wound updates: Any wound care sheets, dressing change notes, or summaries provided during shifts.
- Care participation evidence: Notes about turning/repositioning assistance, hygiene help, and whether the resident was left in one position for long stretches.
- Admissions and baseline info: Records showing skin status when the resident entered the facility.
Tip for Westmont families: keep a single “incident log” notebook at home. When you call the facility or advocate during visiting hours, write down who you spoke with and what was said—while it’s fresh.


