In nursing facilities across Illinois, residents are supposed to be assessed for pressure injury risk and monitored for skin changes. When a pressure ulcer appears—or worsens—families often discover that the real story is buried in documentation: turning schedules, skin checks, wound care orders, and whether staff responded when early warnings showed up.
For Mattoon families, this often becomes urgent because loved ones may be transferred quickly between care settings (for example, from a facility to a hospital and back). Those transitions can create gaps in continuity—exactly when accurate records and clear timelines are critical.


