Before you contact counsel, gather the details that may disappear as time passes. Pressure ulcer evidence is time-sensitive, and families in the area often discover gaps only after requesting records.
Focus on:
- Date and location of the first visible change (redness, discoloration, broken skin, drainage)
- What you observed vs. what staff told you (e.g., “temporary redness” vs. “stage 2 ulcer”)
- Whether the resident was transferred, hospitalized, or had a change in mobility around the same time
- Any wound photographs the facility took (ask for the images as part of the record request)
- A list of questions you raised and the dates staff responded
If you can, bring this information to your consultation in a simple timeline. Attorneys in Illinois often rely on timeline clarity to evaluate whether prevention steps matched the resident’s risk level.


