Before anything legal, insist on medical clarity.
Ask the facility to:
- Perform and document a current skin assessment (including stage/description)
- Update the resident’s care plan for repositioning, mobility, and skin protection
- Explain the cause they believe is most likely (and what they’re doing to prevent recurrence)
- Provide copies of relevant wound care notes and orders
Then preserve your own proof. In practice, families in Marina often communicate by phone or after work hours, and details can get lost. Keep:
- Dates/times of your requests and what the staff said
- Any discharge paperwork, wound updates, or family meeting summaries
- Photos provided by the facility (or written descriptions if photos aren’t shared)


