The first priority is always the resident’s health. Ask the facility for:
- The wound’s description (location, stage/grade, size, and appearance)
- The date it was first documented and the risk level used at the time
- The current wound care plan and who is responsible for updates
- Whether the care plan has been revised since the ulcer appeared
At the same time, start building a “case file” that’s easy to hand to counsel later. For many Lemoore families, the practical challenge is remembering dates and details. Create a folder (paper or digital) and collect:
- Admission and discharge paperwork
- Doctor/wound clinic visit summaries
- Medication lists (especially antibiotics or pain control)
- Any weekly care summaries provided by the facility
- Photos that were taken by staff (if you received copies)
- A list of when you raised concerns and what you were told
If the facility says the ulcer was unavoidable, you still want the timeline. The “when” often determines whether neglect is plausible.


