A pressure ulcer isn’t just discoloration. It often indicates that a resident’s care plan wasn’t followed—particularly around:
- scheduled repositioning/turning
- skin checks and risk reassessments
- hygiene and moisture control
- mobility support and pressure redistribution (e.g., proper cushions/mattress systems)
- timely wound treatment and escalation when early signs appear
In many Albany-area cases, families report a familiar pattern: they notice a change during a visit, call the facility, and then learn that documentation shows a different timeline than what they were told. That mismatch is exactly why pressure ulcer cases require careful review of records—not just explanations.


